Returns and Refunds
We will refund or replace any goods that may have arrived at the destination
in un-useable or faulty condition or indeed different from those ordered.
You have the right to cancel your order at any time for any reason before
delivery and within seven working days after the day of receiving your
goods. Should you decide to request a refund please notify us immediately
on 023 9224 1567 or by emailing: sales@courtneyandwalker.co.uk. After
seven working days the sale is considered closed and we will not make
a refund.
If goods have not been sent out, We will fully refund any money paid to us within 3 working days
If goods have been sent out, we will refund the goods value less cost of shipping
within 3 days of receiving the goods back.
In the event of you cancelling your order within the time frame mentioned
above, you will also be responsible for the cost of returning your goods to
us in a saleable condition (that is unopened and unused). If you do not
return the goods within 30 working days we may reduce your refund to cover
the cost of collecting the goods.
'Your statutory rights are not affected'.
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